We are committed to offering valuable and unique services. Some matters are case by case so please feel free to contact us with questions. Here are a few that are frequently asked:
Q: What is your travel fee? Do you travel for destination weddings?
A: Yes, we would love to join you for your destination wedding so you can get expert service on your big day. As far as travel fees, we service the entire Chicago land area, with a charge of $1/ mile outside of the area mentioned. Please inquire to get a quote.
Q: Is makeup done on site?
A: Yes, makeup application is done on site at the location of your choosing. It can also be done at a location at Seven Bridges in Woodridge Il.
Q: I looked through the services offered but want something else, can I have a customized quote?
A: Yes of course. Send us a message and we’d love to come up with something tailored to your needs.
Q: Do you offer vegan/cruelty free services?
A: We want make you feel beautiful but we also believe in being responsible. For this reason we strive to use only cruelty-free or dermatologically tested skincare and makeup. This includes our lashes and brushes which are human hair, synthetic, or vegan.
Q: Is last-minute makeup application available for the bridal party?
A: It’s quite common for this to happen. We will do our best to accommodate for your big day, but it is not a guarantee if there are time restraints.
Q: Is there a minimum down payment to book an service?
A: Yes, at least a 50% non refundable down payment is required to reserve services.
Q: What is your cancellation policy?
A: For any cancellations within 48 hours, we will retain the 50% deposit.
Q: What payment methods do you accept?
A: We accept Chase Quick Pay, Paypal, all credit credits, and cash. There is a process 2.9% processing fee for credit cards and PayPal transactions.
Q: Do you offer hair styling or other services besides skincare and makeup?
A: Yes, we have amazing partners we can recommend, please inquire.
Q: Should I avoid anything before my makeup application?
A: It is advisable to avoid any harsh facial treatments especially before a bridal makeup application. Also do not use SPF moisturizer for any photographed events. The artist will use the appropriate products during the session.